FAQs

Frequently Asked Questions (FAQ)

1. What shipping options do you offer?
We offer free worldwide shipping on orders over €150. Orders placed before 12 PM (GMT), Monday to Friday, are dispatched the same day. Most orders fit through your letterbox, while larger items are shipped as parcels for added protection.

2. How do I track my order?
Once your order is processed, you'll receive an email with a tracking number. You can use this number to track your shipment through our trusted couriers.

3. What if I need to return an item?
We offer a 14-day return policy. To be eligible for a return, your item must be unused, with tags, and in its original packaging. For more information, please visit our Return Policy page.

4. How long will it take to receive my order?
Orders placed before 12 PM (GMT) on weekdays are dispatched the same day and come with free tracked delivery (for orders over €150). Delivery times vary depending on your location:

• Europe: 6–10 business days (depending on the country)
• USA: 8–10 business days
• Canada: 8–15 business days
• Australia & New Zealand: 5–10 business days
• Other Worldwide Destinations: 7–15 business days (delivery times may vary by location)

Please note that delivery times may vary based on your location and customs procedures.

5. Can I cancel or change my order?
Once an order is placed and processed, it cannot be amended or canceled. If you need to make any changes, please contact us as soon as possible, and we will do our best to accommodate your request before processing.

6. What if my order is damaged or defective?
If your order arrives damaged or defective, please contact us immediately at info@dripyourstyle.com. We will work to resolve the issue promptly and ensure your satisfaction.

7. Do you offer international shipping?
Yes, we offer free worldwide shipping on orders over €150. Orders under this amount are subject to standard shipping fees.

8. Can I purchase gift cards?
Currently, we do not offer gift cards. Stay tuned for future updates as we expand our product offerings!

9. What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards, PayPal, and other trusted online payment options.

10. How can I contact customer support?
For any questions or assistance, please reach out to us at info@dripyourstyle.com. We strive to respond to all inquiries as quickly as possible.